Frequently Asked Questions
What instruments do you teach?
For the time being, we only offer piano lessons. However, we have plans of teaching other instruments like voice, guitar, and violin.
At what age can my child start taking lessons?
Our recommendation is to start your child in lessons when they turn 5 or 6 years old. Maturity level and the ability to focus for a period of time will play a huge role on if they are ready to begin lessons.
We don't have an instrument. Should we buy?
Ideally, it is always best to start with a cheaper instrument like a digital piano before investing into something bigger like an acoustic piano. What you should look into is an 88 key digital piano with weighted keys. If you currently don't own an instrument, we can most certainly help you during the enrollment process.
Why don't you offer 30 minute lessons?
Music is a language that requires a lot of time, patience and discipline to learn effectively. With 30 minutes, there is never enough time for the teacher to cover all the material needed to help the student progress. Our job is to help our students enjoy music and to become the best musicians they can be. In order to do that, we require more time to teach more effectively.
Is there a registration fee?
There is an annual administration fee of 30 dollars due at the beginning of September. For families with 2 or more students, the annual admin fee will be $50. This fee helps cover any admin cost of invoicing, binders, papers, and photocopies.
Are there any contracts?
There are no contracts with us! Lessons are billed on a month-by-month basis and you are free to cancel anytime to wish. Out of due respect, we simply ask that you inform us a few weeks in advance that you will be stopping lessons.
How often do lessons take place?
Lessons are held once a week at a scheduled time agreed upon by the family & teacher. No lessons are held on statutory holidays, winter break, and spring break. However, lessons do go throughout the summer. We are more flexible with summer scheduling as we understand that many families and teachers will go on vacation during the summer. Talk with your teacher before summer break and we will be more than happy to accommodate.
How does billing work for lessons?
An invoice will be sent out on the 1ˢᵗ of every month and the total payment due will be based on the number of weeks there are in the month. If your lesson is on Wednesday and there are 4 Wednesdays, you will be billed for 4 lessons. Payments are due by the 15ᵗʰ of every month. A late fee of $15 will be assessed if payments are not received by the 15ᵗʰ. Payments are accepted via e-Transfer to our email once we begin lessons.
Will I be billed for a missed lesson?
If you have to cancel lessons for any reason, we kindly ask that you provide a minimum of 24 hours notice and we will credit that lesson towards the next month. Lessons cancelled in less than 24 hours will be forfeited.
A credit lesson will always be honoured if the teacher has to cancel for any reason.